Cut through the noise. Meet yourself

Yes – absolutely. We take your privacy very seriously. Your conversations remain completely confidential and are protected by robust data encryption and GDPR-compliant practices. All data is stored on secure servers in Switzerland (with AES-256 encryption) to ensure the highest level of data privacy and security. No one except you can access your personal reflections, and we never share your data with third parties. This privacy-by-design approach is core to HARVN’s values of trust and safety.

No, HARVN isn’t a therapist – it’s an AI-powered self-reflection and coaching tool. HARVN is designed to help you think through your thoughts and feelings, but it does not replace professional therapy. It guides you back to clear thinking at your own pace, acting as a supportive personal space and coach. While HARVN can be a great complement to your mental well-being routine, it isn’t a licensed medical or therapeutic service. If you’re facing serious mental health issues, we encourage you to seek help from a qualified professional. HARVN is here to support your personal growth and clarity, not to provide medical advice or diagnosis.

HARVN is not just another chatbot – it’s built uniquely for personal growth using existential and systemic frameworks. Unlike generic AI apps, HARVN remembers your past conversations, emotions, and goals to provide tailored guidance. The AI adapts to you over time, evolving the dialogue based on your words and exchanges. It also uses guided, sincere prompts (no mindless small talk or flattery) to encourage true self-inquiry. In short, HARVN acts like an intelligent mirror for your inner world: always available 24/7, deeply personalized to you, and focused on helping you gain insight. This dedicated focus on structured self-reflection sets HARVN apart from typical chatbots or wellness apps.

Yes! Your HARVN account works across multiple devices. You can log into HARVN on your smartphone, tablet, and even via a web app, and all your progress and conversations will stay securely synced. Whether you’re at home or on the go, HARVN is available 24/7 on the device of your choice, and your private data remains protected across all platforms. One subscription covers your account on all your devices, so you can reflect whenever and wherever you need to.

We offer a 30-day free trial to all new users. This trial gives you a limited access to HARVN’s features so you can test if it’s right for you. No charges occur during the trial period. If you continue using HARVN past the 30 days, your chosen subscription plan (monthly or yearly) will begin automatically once the trial ends. If you decide HARVN isn’t for you, you can cancel before the trial period is over and you won’t be billed at all. We’ll even send a reminder, so there are no surprises – our goal is to ensure you only pay if you truly find HARVN valuable.

The features and access are the same for both plans – you get everything HARVN offers on either plan. The difference lies in billing and savings. A Monthly Plan is paid month-to-month, offering flexibility to cancel anytime. A Yearly Plan is paid upfront for the full year, usually at a discounted rate (you save in total cost compared to 12 months of the monthly plan). Choosing annual means you’re committing to a year of personal growth (and getting a better deal financially), whereas monthly lets you go one step at a time.

Updating your payment method is easy and hassle-free. Simply go to your Account Settings (profile billing section) when logged in to HARVN. There, you can add or replace your credit/debit card or switch payment providers. If you subscribed via a mobile app store (Apple App Store or Google Play), you might need to update your payment information through your Apple/Google account settings. We’re here to help – if you run into any issues changing your payment details, just reach out to our support team and we’ll guide you through it. Rest assured, any changes you make will apply securely to your next billing cycle.

You can cancel your subscription at any time – no questions asked. If you cancel, you will continue to have full access to HARVN for the remainder of the period you’ve already paid for (until the end of your current billing cycle). We do not provide refunds or partial credits for unused time after cancellation, so your subscription will simply stop at the next renewal and you won’t be charged going forward. (For example, if you cancel a monthly plan mid-month, you can still use HARVN until that month ends, but it won’t renew.) Our aim is to make cancellation straightforward and stress-free – you’re always in control of your subscription.

If you ever decide to leave, you can cancel your HARVN account directly from the app or website in your account settings. Deleting your account will permanently erase all your personal data from our servers as a privacy safeguard. We take data deletion seriously – once you confirm deletion, we will keep your data safe for 90 days (should you change your mind) and after that proceed to a permanent deletion. There is no way to recover your account or conversations after deletion. Your trust is our priority, so we’ve made the deletion process transparent and in your control – and we never keep backups of your private entries after you choose to delete them.